NOTICE: Fraudulent DMCA takedown requests are prosecuted under 17 U.S.C. § 512(f).

Before you file, read this. Every notice we receive is logged and preserved, including sender identity, email headers, originating IP address, and timestamps. Where a notice is submitted without verifiable proof of ownership — a copyright registration number, design registration, or documented chain of title — we refer the notice and the sender's details to counsel.

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing is liable for all damages incurred by the alleged infringer and by the service provider as a result of the removal, including lost revenue, costs, and attorneys' fees. We calculate lost revenue from the affected listings for the full period they were disabled, and we pursue it. Your notice is submitted under penalty of perjury under the laws of the United States.

If you own the rights, send a complete notice and we will act on it quickly. If you do not, do not file.

Copyright and DMCA Policy

Clarendale is operated by Evershop Limited, a company registered in Hong Kong. We respect the intellectual property rights of others and expect our customers, partners, and suppliers to do the same. We respond to valid notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act of 1998 (the "DMCA"), 17 U.S.C. § 512.

This policy applies to clarendale.co and any related sites or services we operate (the "Website").

Reporting alleged copyright infringement

If you are a copyright owner, or authorized to act on behalf of one, and you believe material on the Website infringes your copyright, send a written notice to our designated Copyright Agent at the address below.

To be effective under 17 U.S.C. § 512(c)(3), your notice must include all of the following. Notices missing any element are not effective under the statute, and we will request the missing information before taking action.

• A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed. Where a single notice covers multiple works, a representative list of those works.
• Identification of the material you claim is infringing and that you want removed or disabled, with sufficient detail for us to locate it. Include the full URL of every page or image.
• Your name, mailing address, telephone number, and email address.
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. Under Lenz v. Universal Music Corp., 815 F.3d 1145 (9th Cir. 2016), this requires you to have considered whether the use is a fair use before filing.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

We ask that you also supply documentary evidence of ownership — registration number, design or patent registration, or documented chain of title. This is not a statutory requirement and its absence will not prevent us from processing a complete notice, but it materially speeds up review.

Contact — designated Copyright Agent

Copyright Agent
Legal Department, Evershop Limited
66 Chai Wan Kok Street RM 1911A, Unit F, 19/F, Golden Bear Centre, Hong Kong
Email: support@clarendale.co

Email to the address above is the fastest route and is the method we recommend. A notice delivered by post to the Copyright Agent is equally valid and we will act on it.

Counter-notification

If your material was removed or disabled and you believe it was removed by mistake or misidentification, you may send a counter-notification to the Copyright Agent above. Under 17 U.S.C. § 512(g)(3), a counter-notification must include:

• Your physical or electronic signature.
• Identification of the material that was removed or disabled, and the location where it appeared before removal.
• A statement, made under penalty of perjury, that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
• Your name, address, and telephone number.
• A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or — if your address is outside the United States — to the jurisdiction of any judicial district in which we may be found, and that you will accept service of process from the person who filed the original notice or their agent.

On receipt of a valid counter-notification we may forward it to the party who filed the original notice and inform them that we may restore the material in 10 business days. Unless that party notifies us that they have filed an action seeking a court order to restrain the allegedly infringing activity, we may restore the material within 10 to 14 business days of receiving the counter-notification.

Misrepresentation and abuse of the takedown process

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, is liable for any damages — including costs and attorneys' fees — incurred by the alleged infringer, by any copyright owner or its licensee, or by the service provider, as a result of relying on the misrepresentation.

We treat abuse of the takedown process as a commercial injury. We preserve all notices and associated metadata, we quantify lost revenue for the period any listing was disabled, and we reserve every right and remedy available to us at law and in equity, including recovery of that revenue, costs, and attorneys' fees.

Repeat infringers

Consistent with 17 U.S.C. § 512(i), we maintain and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

Modifications

We may update this policy from time to time. The version published on this page is the version in effect.

Last updated: 15 August 2026